Something not working?

Fix

1. 1 Delete the APK and re-download it — a truncated download is the most common cause.
2. 2 If you have an old GB WhatsApp Pro or a differently-signed build installed, uninstall it first (this will remove local chat data — back up first if possible), then install the new APK.
3. 3 Check you have at least 250 MB of free storage.
4. 4 Confirm "Install unknown apps" is enabled for the specific app you're installing from (browser or file manager) — this is a per-app permission on Android 8+.

Fix

1. 1 Use two different phone numbers — one for the official WhatsApp, one for GB WhatsApp Pro.
2. 2 If you only have one number, decide which app is primary and accept that the other logs out whenever you switch.
3. 3 For a dual-number setup, a spare SIM or an eSIM (many carriers now support inactive/data-only eSIMs cheaply) solves this cleanly.

Fix

1. 1 This is expected behaviour, not a bug — repeat the "Install anyway" tap for each new version.
2. 2 If you install frequently, consider disabling Play Protect scanning entirely (Play Store → profile → Play Protect → settings gear → toggle off) — only do this if you exclusively install from sources you trust.
3. 3 Always independently verify the hash/signature regardless of what Play Protect says — its "unrecognised app" warning is not a security judgement, just a Play-Store-origin check.

Fix

1. 1 Double-check the country code — a wrong or missing "+91" (or your country's code) is the single most common cause.
2. 2 Wait the full 60 seconds before requesting a resend; repeated immediate retries can trigger WhatsApp's rate limiting.
3. 3 Use the "Call me" / voice OTP option if SMS repeatedly fails — some carriers filter application-generated SMS more aggressively than voice calls.
4. 4 If neither works after 3 attempts, wait 24 hours before trying again — this usually indicates a temporary server-side rate limit on the number.

Fix

1. 1 Clear the app cache: Settings → Apps → GB WhatsApp Pro → Storage → Clear Cache (this does NOT delete your chats).
2. 2 If that doesn't help, force-stop the app, restart your phone, then reopen.
3. 3 Check available RAM — close other heavy apps before opening, especially on devices with 3 GB RAM or less.
4. 4 As a last resort, reinstall over the existing app (not uninstall-then-install) — this repairs a corrupted install while preserving the chat database in most cases.

Fix

1. 1 Settings → Apps → GB WhatsApp Pro → Battery → set to "Unrestricted" (exact wording varies by Android skin).
2. 2 On Xiaomi/MIUI: also enable "Autostart" for the app in Security app → Permissions.
3. 3 On Samsung: Settings → Apps → GB WhatsApp Pro → Battery → disable "Put app to sleep" and remove from the sleeping-apps list.
4. 4 Disable any system-wide "Adaptive Battery" exception you may have set up, or add the app to the exception list explicitly.

Fix

1. 1 Check Settings → Apps → GB WhatsApp Pro → Permissions → confirm Storage/Photos and Videos is allowed.
2. 2 Switch networks (Wi-Fi ↔ mobile data) — some networks or VPNs block the CDN domains media is served from.
3. 3 Menu → GBSettings → Storage and data → confirm "Auto-download media" is enabled for your current network type.
4. 4 If a specific file consistently fails, ask the sender to resend it — occasionally the sender-side upload itself failed.

Fix

1. 1 Confirm the backup sits at exactly /storage/emulated/0/GBWhatsApp/Databases/ — a backup copied to a different folder won't be auto-detected.
2. 2 Make sure you install GB WhatsApp Pro BEFORE the folder is in place — copying the folder after first launch can be too late for the setup flow to detect it.
3. 3 If restoring from a much older backup, the schema may not be forward-compatible — try installing an intermediate version first, or accept partial restore.
4. 4 As a fallback, use per-chat Export (inside the old install, if still accessible) to save individual conversations as text files.

Fix

1. 1 Force-close and reopen the app after enabling Ghost Mode — the toggle sometimes needs a fresh session to apply to active connections.
2. 2 Check GBSettings → Privacy → Hide Online Status is ALSO explicitly enabled — Ghost Mode is a convenience toggle but some builds still respect the underlying individual setting if it was previously set to "off".
3. 3 Confirm you're not in an active call or recently sent a message — activity indicators can briefly override the hidden status for a few seconds after an action.

Fix

1. 1 Try on Wi-Fi rather than mobile data — large uploads are far more likely to time out on cellular.
2. 2 If a specific file consistently fails, check its actual size — some file managers round display sizes; verify with a long-press → Properties.
3. 3 Compress video files before sending if they exceed ~500 MB — extremely large single files have a higher failure rate regardless of the app's advertised ceiling.